DELIVERIES AND RETURNS

TRANSPORTATION METHOD & DELIVERY TIMES

Delivery times: from 2 to 10 working days (custom work: depending on the availability of raw materials).

Our prices are always quoted ex-works. A free delivery price can be established and agreed upon upon request.

The customer is deemed to have given to OCN mandate to choose the means of transport, in the absence of express stipulation on this subject in its order.

Under French law, the goods sold travel at the buyer's risk, regardless of the mode of transport or the carrier's payment terms. It is therefore the customer's responsibility to check the condition of the packages (as well as the contents, even if the box is in good condition, bursting of the jars, etc.) and to make any reservations with the carrier or the post office.

DAMAGED PACKAGE

For any problems related to the reception of your order, you can contact us via the contact section.

BACK

If you purchased your products directly on the site:

In accordance with Article L.121-16 of the French Consumer Code, the customer has 30 working days from the date of delivery to return the ordered product in order to obtain a refund. The product must be returned in its original packaging, intact, and accompanied by all original accessories. Ozil Fitness reserves the right to refuse the return of the product if it turns out that it has been used.

The refund will only cover the cost of the product, not the shipping costs.

BUYER'S OBLIGATION

Upon delivery, all products sold under the OCN brand must be checked by the buyer; complaints regarding the quality of the products must be made within 8 days.

OWNERSHIP OF GOODS

By express agreement, we reserve ownership of the goods supplied until the last day of their full payment in accordance with the terms of law N 80.335 of May 12, 1980.